Ticketing RecordService Type- Select Sevice Type -RelocationSupport MatterDevice CollectionCustomer Informed Connection Back to NormalDevice Collection Click Here !Your Company EmailYour Company Email ConfirmationThis is for Rate One Fiber Broadband Internal use only !!!This is for Rate One Fiber Broadband Internal use only !!!Account Number:Ticket Number:Application Form for Relocation:Upload Filled and Signed Form How Customer Inform You the Connection Back to Normal- Select -SMSWhatsAppAny Service Charges ?- Select -Yes - Will stated in ticketNo - There is no chargesSupporting Photo 01 (Devices, Environment, Part, and etc..)Choose File - 1.5 MB maximum Supporting Photo 02 (Devices, Environment, Part, and etc..)Choose File - 1.5 MB maximum Screenshot Customer mentioned "Connection Back to Normal" with customer phone number.Choose File - 1.5 MB maximum with 2 Files ! Screenshot result for "ping 8.8.8.8 -n 10"Choose File - 1.5 MB maximum Screenshot Customer mentioned "No Need to Attend" with customer phone number.Choose File - 1.5 MB maximum with 2 Files ! Screenshot result for "ping 8.8.8.8 -l 1450 -n 10"Choose File - 1.5 MB maximum Screenshot result for Speedtest:Choose File - 1.5 MB maximum Fact Finding or Action Taken or RemarksSelect - Same as Canned Reply in ticket system- Select -MODEM RED LOS WITH CHARGESMODEM RED LOS NO CHARGESRESET WITH CHARGESRESET NO CHARGESDEVICE AND CASH COLLECTIONDEVICE COLLECTION PAID VIA PAYNOWCHANGE MODEM/ ROUTERCHANGE POWER ADAPTORRE-DO CABLINGRELOCATION-SAME CONTRACT WITH INSTALLATION CHARGESRELOCATION-NEW CONTRACTDEVICE REPLACEMENT - RM500ENGINEERING/ TECHNICIAN SERVICE CHARGEFIXED FIBRE BROKEN BY CUSTOMERPART REPLACEMENTCHANGE WIFI NAME/ PASSWORDDONE REMOTELY CONFIGUREDSubmit Form